Delivery & Returns
See below for information about the delivery guidelines.
Expect delivery in 1-2 working days
Note: Some brands may take longer to arrive as they are built bespoke per order. For any further enquiries please contact our team..
Free– spend over £750
In store Collection
Can be as quickly as next day on selected brands
Note: We only hold our most popular ranges in store, all other orders are shipped in directly from our suppliers.
In an ideal world, all customers will absolutely love the item they order from us online. However we fully understand this isn’t the case and sometimes an item may not be suitable for your requirements.
In the unlikely event that you are unhappy with your purchase and you would like to return the item we are pleased to offer a 14 day no quibble refund policy.
This returns window meets our legal obligation to all our customers and the long distance selling directive.
If you wish to return the items ordered , in accordance with our legal obligations we will issue a full refund on the purchase price of the goods.
Requirements for returns
- All goods must be in their original packaging
- They need to be returned with a filled out returns form which will be emailed to upon request
- You must contact us within 14 days of the product being delivered
How to start the returns process
To initiate a return you firstly need to notify us, this can be by:
- Phone: 01287 651417
- Email: [email protected]
Please note that it is the buyer who is responsible for any return carriage costs incurred.